Malcolm Gladwell is nothing if not provocative. He has a history of distilling complex business theories into simple declarative words and phrases.  Blink. Tipping Point. Outliers. Now Gladwell brings us the concept of “weak ties” in a magazine article for The New Yorker. He argues, in essence, that much of...

When I became DCI’s Chief Digital Officer last October, I knew that I would need a deputy who shares my passion for effective digital communication, a deep knowledge of online public affairs, and strong leadership skills. I’m pleased to say that we found that person in Julie Germany.